TERMS OF SERVICE

Last Updated: September 25, 2026

1. Agreement to Terms

These Terms of Service constitute a legally binding agreement made between you and Stride Physical Therapy and Performance (“Company,” “we,” “us,” or “our”), concerning your access to and use of our website, lead intake forms, and messaging programs. By using our website or submitting a form, you agree to these Terms.

2. No Medical Advice Intended (Informational Use Only)

The content provided on this website, in downloadable resources (e.g., recovery guides, mobility exercises), and via digital communications (emails and text messages) is for informational and educational purposes only. It does not constitute medical advice, diagnosis, or treatment, nor does it establish a physical therapist–patient relationship. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.

3. SMS/Text Messaging Terms

By opting in to receive text messages from Stride Physical Therapy and Performance, you agree to the following terms:

  • Consent: You explicitly consent to receive recurring promotional, marketing, and informational text messages sent via automated technology to the mobile phone number you provided. Consent is not a condition of purchasing any services or receiving physical therapy care.

  • Frequency: Message frequency varies depending on your interactions with us.

  • Rates: Standard message and data rates may apply depending on your mobile carrier plan.

  • Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any text message from us.

  • Support: For help regarding our text messaging program, reply HELP or contact us at scott@strideptperformance.com.

4. Limitation of Liability

To the fullest extent permitted by law, Stride Physical Therapy and Performance shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your access to, use of, or inability to use this website or digital communications.

5. Governing Law

These Terms shall be governed by and defined following the laws of the State of Texas, without regard to its conflict of law principles.

6. Contact Us

For questions regarding these Terms of Service, please contact:

Stride Physical Therapy and Performance

Email: scott@strideptperformance.com

Phone: 336-769-6162

PRIVACY POLICY

Last Updated: September 25, 2026

1. Overview

Stride Physical Therapy and Performance (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, complete our intake forms, or communicate with us via email, telephone, or text message.

2. Information We Collect

We collect personal information that you voluntarily provide to us when expressing interest in obtaining information about us, our cash-based physical therapy services, or our digital resources (e.g., recovery guides and mobility exercises). This information includes:

  • Contact Data: Name, email address, physical address, and mobile phone number.

  • Inquiry Data: Basic administrative information regarding your consultation request.

Note: General website intake and contact forms are intended for lead generation, scheduling, and general inquiries. Please do not submit detailed personal medical records or sensitive health information through standard online forms.

3. Mobile Information & SMS Opt-In Consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Use Your Information

We use personal information collected via our website or forms to:

  • Send requested information, recovery guides, and mobility resources.

  • Contact you regarding consultation bookings, scheduling, or service inquiries.

  • Send promotional emails and text messages (SMS) if you have provided explicit opt-in consent.

  • Improve our website and customer service experience.

5. How to Opt-Out of Communications

  • Text Messages (SMS): You can opt out of automated SMS communications at any time by replying STOP to any text message received from us. For assistance, reply HELP.

  • Emails: You can unsubscribe from promotional emails at any time by clicking the "Unsubscribe" link located at the bottom of our emails.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Stride Physical Therapy and Performance

Email: scott@strideptperformance.com

Phone: 336-769-6162

Address: 8105 Marigny Way, Austin, TX 78744